Last Updated: 01/06/2025
At iWaterManagement (Pty) Ltd, we are committed to protecting your personal information and ensuring transparency around how we collect, use, and store data. This Privacy Policy outlines our practices in compliance with South Africa’s Protection of Personal Information Act (POPIA).
1. Who We Are
iWaterManagement is a South African water infrastructure and services company. We provide solutions such as borehole drilling, water treatment systems, solar-powered water pumping, water monitoring, compliance services, and containerized water plants.
2. What Information We Collect
When you visit our website or engage with us, we may collect the following personal and technical information:
- Name, email address, phone number
- Company or estate name
- Location/address details (for service quotes)
- Project-related information submitted via contact forms
- Website usage data (via cookies and analytics tools)
- IP address and browser/device details
3. How We Use Your Information
We use your data for the following purposes:
- To respond to inquiries or service requests
- To generate accurate proposals and quotes
- To improve our website functionality and user experience
- To conduct marketing and advertising campaigns (e.g. Google Ads)
- To comply with applicable legal obligations
We do not sell your personal information to any third party.
4. How We Store and Protect Your Data
All personal data is stored securely on encrypted systems. We follow industry-standard procedures to protect data from unauthorized access, misuse, or disclosure. Access to this data is limited to authorized team members who require it to fulfill your request or deliver our services.
5. Use of Cookies and Tracking
We use cookies and tracking tools (such as Google Analytics and Google Ads) to better understand how users interact with our website. This allows us to improve performance, tailor content, and deliver relevant advertisements. You can manage cookie preferences through your browser settings.
6. Sharing of Information
We may share your data with trusted third-party service providers only when necessary, such as:
- Web hosting or analytics providers
- Advertising platforms like Google
- Partners or subcontractors directly involved in your project
All third-party vendors are contractually obligated to handle your information securely and in compliance with POPIA.
7. Your Rights Under POPIA
You have the right to:
- Request access to your personal data
- Ask for corrections to inaccurate or outdated information
- Object to the processing of your information for direct marketing
- Request the deletion of your data where legally permissible
To exercise any of these rights, please contact us using the details below.
8. Contact Us
If you have any questions, concerns, or requests related to your personal information or this Privacy Policy, please contact:
iWaterManagement (Pty) Ltd
Email: hello@iwatermanage.co.za
Phone: (010) 026-4225
Location: 37 Outeniqua Ave, Alrode South, Alberton, 1451
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Please review this policy regularly to stay informed.
